Privacy Policy

  1. GENERAL INFORMATION

General Notices

The following provides a brief overview of how your personal data is handled when you visit our website. Personal data includes all information by which you can be personally identified. Detailed information on data protection can be found in our privacy policy below.

The protection of your personal data is of the utmost importance to us. We treat your personal information confidentially and in accordance with the applicable statutory data protection regulations as well as this privacy policy. However, it is important to note that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of your data from access by third parties cannot be guaranteed.

This privacy policy does not apply to websites accessible via hyperlinks from our site. The content of linked pages is the sole responsibility of their operators.

Data Collection on Our Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the operator’s contact details in the Legal Notice of this website.

How do we collect your data?

Your data is collected either by you providing it to us directly, for example by filling out a contact form, or automatically when you visit the website through our IT systems or those of our hosting provider. This mainly includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

For what purpose do we use your data?

Some of the data is collected to ensure the proper functioning of the website. We do not use any plugins or apps that may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction or deletion of your data. If you have given consent to data processing, you can revoke this consent at any time. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that your data is being handled unlawfully. For further questions on the subject of data protection or to exercise your rights, you can contact us at any time using the details provided in the Legal Notice.

Analysis Tools and Third-Party Tools

We do not use any plugins or programs to analyse your browsing behaviour. The cookies that are set by this website are only those essential for the functioning of our website. Detailed information can be found in the following privacy policy.

  1. HOSTING

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the servers of the host. This may include IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data, and other data generated through the use of the website. The use of the host is for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Article 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Article 6(1)(f) GDPR). Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions regarding this data.

Conclusion of a Data Processing Agreement

To ensure that the processing of your data is in compliance with data protection regulations, we have concluded a data processing agreement with our host.

  1. MANDATORY INFORMATION

Responsible Body

The responsible body for data processing on this website is:

ISAKCO Ltd
71-75 Shelton Street
London WC2H 9JQ
United Kingdom

Email: info@isakco.com

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a specific storage period has been specified in this privacy policy, your personal data will be stored with us until the purpose for the data processing no longer applies. If you submit a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods). In such cases, deletion occurs after these reasons no longer apply.

Legally Required Data Protection Officer

ISAKCO Ltd
71-75 Shelton Street
London WC2H 9JQ
United Kingdom

Email: info@isakco.com

Notice on Data Transfer to the USA

Our website may incorporate tools from companies based in the USA. If these tools are active, your personal data may be transferred to the servers of these companies in the USA. We wish to inform you that the USA is not considered a secure third country under EU data protection law. US companies may be required to release personal data to security authorities without you as a data subject being able to take legal action against this. Therefore, it is possible that US authorities (e.g., intelligence services) could process, analyse, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Article 21 GDPR)

If the processing of your personal data is based on Article 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data for reasons arising from your particular situation, including profiling based on these provisions. Please refer to this privacy policy for the specific legal basis on which the processing of your data is based. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defence of legal claims (objection according to Article 21(1) GDPR). If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your data for such marketing, including profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Article 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipients, and the purpose of data processing and, if necessary, a right to correction, blocking, or deletion of this data. For further information on personal data, you can contact us at any time at the address provided in the Legal Notice.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the Legal Notice. The right to restriction of processing applies in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
  • If you have filed an objection pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may only be processed—with the exception of storage—with your consent or for the establishment, exercise, or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

Objection to Promotional Emails

The use of contact data published in the context of the legal notice (Impressum) obligation for sending unsolicited advertising and information materials is hereby expressly prohibited. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Requests by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your request, including all resulting personal data (e.g., name, request) will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your request is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if this has been requested.

The data you send to us will be retained until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions—especially statutory retention periods—remain unaffected.

  1. DATA COLLECTION

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not combined with other data sources.

The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—this requires the collection of server log files.

Cookies

Our website uses only essential cookies that are necessary for the proper functioning of the site. These cookies ensure basic functionalities such as security, network management, and accessibility. Because these cookies are essential for the operation of the website, you cannot disable them.

We do not use any third-party cookies or tracking technologies for analytics, marketing, or profiling purposes. As a result, you will not see any cookie consent banners on our website, as our use of cookies does not require explicit consent under applicable regulations.

You can set your browser to block or alert you about these cookies, but some parts of the website may not function properly as a result.

Google Web Fonts (Local Hosting)

This site uses so-called web fonts provided by Google for the uniform representation of fonts. The Google Fonts are installed locally. No connection to Google servers takes place in this process.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy.

  1. TOOLS

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether the data entry on this website (e.g., in a contact form) is made by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not advised that such an analysis is taking place.

The storage and analysis of the data are based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated crawling and spam. If corresponding consent has been requested, processing is carried out exclusively based on Article 6(1)(a) GDPR; consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to Google’s privacy policy and terms of service at the following links: https://policies.google.com/privacy and https://policies.google.com/terms.

  1. Information Commissioner’s Office (ICO)

As ISAKCO Ltd is a UK-based business, it is registered with the Information Commissioner’s Office (ICO), which is the UK’s independent authority set up to uphold information rights. If you believe your data protection rights have been violated, you have the right to file a complaint with the ICO.

You can contact the ICO at:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk/

Version: 15 August 2024

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